Enhance the guest experience with instant, contactless help at your interactive kiosk.

Digital Concierge

Digital Concierge

Digital Concierge

Remote Assistance

Remote Assistance

Remote Assistance

Guided Access

Guided Access

Guided Access

remote assistance

Ready to help.

Give your visitors instant access to your helpdesk advisors directly on your digital screens. Once setup, users can touch a button to start a live session with any staff member with the app installed.

SAve costs

Your virtual concierge.

Replace traditional in-person receptionists with Acquire Assist, enabling guests to check in or gain access remotely. Benefit from cost savings by utilizing centralized concierges to manage multiple entrances or locations.

remote staffing

Stay connected, always

Customer service staff can easily install a task tray application and begin receiving calls right away. An unlimited number of team members can be online and available for calls. If no customer service members are online, the button automatically disappears from the kiosk application.

Website examples
Website examples
Website examples

features

Everything you need for success.

Screen sharing

Get a live feed of your endpoints to monitor usage and assist users.

Screen sharing

Get a live feed of your endpoints to monitor usage and assist users.

Screen sharing

Get a live feed of your endpoints to monitor usage and assist users.

Remote control

Take control of the endpoint and guide visitors through your digital experience.

Remote control

Take control of the endpoint and guide visitors through your digital experience.

Remote control

Take control of the endpoint and guide visitors through your digital experience.

Hours of operation

The helpdesk service is only active when you are, hiding when no operators are online.

Hours of operation

The helpdesk service is only active when you are, hiding when no operators are online.

Hours of operation

The helpdesk service is only active when you are, hiding when no operators are online.

Take a break

Operators can pause the app and stop calls being routed whilst busy or off the clock.

Take a break

Operators can pause the app and stop calls being routed whilst busy or off the clock.

Take a break

Operators can pause the app and stop calls being routed whilst busy or off the clock.

Low bandwidth

Simple, encrypted, voice calls that work over local networks and the internet.

Low bandwidth

Simple, encrypted, voice calls that work over local networks and the internet.

Low bandwidth

Simple, encrypted, voice calls that work over local networks and the internet.

Always encrypted

All network communication is encrypted and never stored.

Always encrypted

All network communication is encrypted and never stored.

Always encrypted

All network communication is encrypted and never stored.

what's next

Ready to get started?

Book a consultation with our experts

By submitting this form you agree to our terms.

Book a consultation with our experts

By submitting this form you agree to our terms.

Book a consultation with our experts

By submitting this form you agree to our terms.

FAQ

Frequently asked questions.

What hardware do I need, can you help with that?

What hardware do I need, can you help with that?

What hardware do I need, can you help with that?

Can I use AcquireAssist on my current interactive kiosk application?

Can I use AcquireAssist on my current interactive kiosk application?

Can I use AcquireAssist on my current interactive kiosk application?

Why would I need Acquire Assist for my kiosk or self-service application?

Why would I need Acquire Assist for my kiosk or self-service application?

Why would I need Acquire Assist for my kiosk or self-service application?

How does Acquire Assist work on a kiosk?

How does Acquire Assist work on a kiosk?

How does Acquire Assist work on a kiosk?

In what scenarios is Acquire Assist most useful?

In what scenarios is Acquire Assist most useful?

In what scenarios is Acquire Assist most useful?