Acquire and the world leader in Queue management, Nemo-Q have teamed up to provide a best-of-breed solution which combines queue management and Digital Signage.

By using Acquire in the queueing process, you get effective customer flow throughout the whole queuing experience:

Using Acquire's interactive features, simply create a ticket dispensing system which directs customers to the most appropriate method of service. Guide them to appropraite queues, allow them to book and attend meetings, or direct them to alternative service methods to keep queues down and customers served quickly.

Acquire's Digital Signage features can be combined with the queue directional messages. Show the current waiting times, the positions in the queue (or queues), and even previous call-forwards messages alongside boredom-beating content. Using the Digital Signage aspects of Acquire, live feeds and playlists of interesting information and advertising can be shown to customers specific to the screen, date/time and location. Using Acquire, you can even specify certain 'trigger points' when queues are too large or taking too long, and adjust the playlists approrpiately to ensure customers don't see repeat messages or can be directed to 'come back later' if time is precious. Using Microsoft's NaturalVoice, customer messages can even be spoken to them via the screens.

Acquire's Sigital Signage features are also useful when it comes to 'back office' functions. Acquire can show live information about the status of each of the queues to the staff and amangement of the site. Graphs and coloured 'traffic light' status messages are shown, alongside other digital signage staff information and training messages to ensure the service desks are always staffed appropriately. 

The Nemo-Q plugins are provided free of charge to all users of Acquire. For more information about the Nemo-Q systems, visit Nemo-Q International's website to contact one of their worldwide resellers closest to you.